Terms of service

Effective Date: August 2023

Welcome to the Switchback Nutrition LLC website (the "Site"), operated by Switchback Nutrition LLC ("we," "our," or "us"). These Terms of Service outline the terms and conditions that govern your use of the Site. By accessing or using the Site, you agree to be bound by these terms. If you do not agree with these terms, please do not use the Site.

Use of the Site:

  1. Age Restriction: The Site is intended for individuals who are at least 18 years old. By using the Site, you affirm that you are at least 18 years of age.

  2. Prohibited Activities: You agree not to engage in any activities that violate these Terms of Service, including but not limited to: a) using the Site for any unlawful purpose; b) impersonating another person or entity; c) attempting to gain unauthorized access to the Site or its systems; d) disrupting or interfering with the operation of the Site; e) uploading, transmitting, or distributing any harmful or malicious content; f) engaging in any activity that could disable, overburden, or impair the Site's functionality.

Intellectual Property:

  1. Ownership: All content, graphics, logos, trademarks, and other materials on the Site are owned by Switchback Nutrition LLC or its licensors. You may not use, reproduce, distribute, or modify any of the Site's content without our explicit written permission.

  2. User Content: If you submit any content to the Site, such as reviews or comments, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, distribute, and display that content for any purpose.

Product Orders and Payment:

  1. Product Information: We strive to provide accurate and up-to-date information about our products. However, we do not warrant the accuracy or completeness of any information on the Site. It is your responsibility to ensure that any products, services, or information meet your requirements.

  2. Pricing and Payment: Product prices are displayed on the Site and are subject to change without notice. Payment must be made at the time of order placement. We accept various forms of payment as indicated on the Site.

Disclaimer of Warranties:

The Site and its content are provided "as is" and "as available" without any warranties of any kind, whether express or implied. We do not guarantee the accuracy, reliability, or suitability of the Site's content for any particular purpose. You acknowledge that your use of the Site is at your sole risk.

Limitation of Liability:

In no event shall Switchback Nutrition LLC be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use or inability to use the Site, even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

Indemnification:

You agree to indemnify and hold Switchback Nutrition LLC and its officers, directors, employees, and agents harmless from any claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys' fees, arising from your use of the Site, violation of these Terms of Service, or infringement of any intellectual property or other rights of any person or entity.

Modification and Termination:

We reserve the right to modify, suspend, or terminate the Site or these Terms of Service at any time without notice. We may also block or restrict your access to the Site for any reason without liability.

Governing Law:

These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction where Switchback Nutrition LLC is registered, without regard to its conflict of law principles.

SMS Messaging Terms:

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/switchback-nutrition/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/switchback-nutrition/privacy_policy).

 

Subscriptions Terms: 
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it. Your order confirmation emails have links to your order. You can manage your subscription from there. See our returns policy for more details on returns and refunds.


Pre-orders Terms:
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.


Try before you buy Terms:
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.

 

Order Cancellation Terms:

If a customer wishes to cancel an order, orders placed on our website must be canceled within 24 hours of the original purchase.  This timeframe ensures that we can promptly process your cancellation request before the order is prepared for shipment.

To cancel an order within the 24-hour window, please contact our customer support team at goswitchback.co@gmail.com for assistance.

 

Contact Us:

If you have any questions or concerns about these Terms of Service, please contact us at goswitchback.co@gmail.com

By using the Site, you agree to be bound by these Terms of Service.